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Aug 06, 2026
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2026-2027 College Catalog
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BUS 255 - Customer Service
3 Credit Hour(s)
3 Lecture Hour(s)
0 Lab Hours(s)
Customer service is the foundation on which business success and profitability is built. This course is about understanding the importance of offering quality service and ensuring customer satisfaction in today’s competitive marketplace. Students will learn the principles of customer service and what skills are necessary to work with customers and solve problems in all sectors: corporate, government, industry, real estate, retail, legal, wholesale, healthcare, etc.
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